Why use a business with the Buy With Confidence logo?

Business that have gained Buy With Confidence status are shown to:

  • Be committed to fair trading and to providing a quality service for their customers
  • Undertakes to comply with the spirit and the letter of the law and not restrict your rights
  • Deals with customers promptly, efficiently and courteously and in accordance with good trading practice?
  • Have a sound customer complaints procedure
  • Makes sure that all staff are competent for the work they carry out

Not every business makes the grade! Before being accepted as a member the business had to demonstrate a high level of commitment to operate in a fair and honest way and has been thoroughly vetted by Trading Standards personnel, including a Basic Disclosure criminal records check.
See the Buy With Confidence website for more detail.